VoIP business

We are looking for partners all over the world!
Welcome to resell Roby Tech. products.
Email to info@chinaroby.com or gery668@hotmail.com with the topic of "Product Inquiry".

Shippment

Most orders are processed and shipped within 48 hours after payment effected. Orders placed on Saturday and Sunday will be processed and shipped on Monday. Orders placed on an official holiday will be processed and shipped on the following business day. Your order should arrive within 10 business days. Generally, most orders should arrive within 4-9 days.

SPECIAL NOTE:
- Signatures are required for the receipt of goods if overnight service is requested.
- We do not ship to PO Boxes.

Shipping Address Disclaimer

Your shipping address is checked by our system for security reasons and to guarantee the best delivery time. We are using 'Delivery Address Verification' of Cybersource, a software package that is updated regularly and that contains all valid addresses from the United States of America. You will be asked to change your shipping address if this address is not known by Cybersource.

You may validate a shipping address which has not been recognized by Cybersource. However, for those shipments the delivery and delivery schedule cannot be guaranteed.

Payment method
http://www.chinaroby.com/english/pay.htm

Warranty Terms

Part I. Warranty Service
1) One year for free repair, except the man-made damages.
2) As the incorrect use or over the warranty period, you need to pay fees of repair.
3) The freight fee of exchange for the problem of quality and free repair should be paid by both. But customers should pay the whole freight fee in case of the incorrect use or over the free warranty time.
4) Any change of address shall be intimated to concerned service centre for continuation of warranty. Warranty for the unexpired period shall continue after the product is inspected by the concerned service centre and the product is found free from transit damage. The customer shall have to pay a visiting charge towards inspection. In case of any transit damage, the product shall be repaired by the concerned service centre on charges and warranty for unexpired period to continue.
5) Repairs during warranty period shall be carried on "Carry In" basis. Wherein for service the purchaser shall bring the product to the Service Centre with whom the set is registered for warranty service. The warranty does not cover cost of transportation of system from place of installation to the Service Centre.

Part II. Warranty scope
1) All the warranty partments must be the original products of China Roby Techonology.
2) In the event of repairs/replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
3) The company or it's authorised service centre/ service dealer, reserves the right to retain any part/s or component/s replaced at it's discretion in the event of a defect noticed in the equipment during the warranty period.
4) The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be detective
Part III.Inquiry service
The customers can use the following way to get IP phone sevice.
1) Directly dial our service phone
2) Send email to us
3) Contact our distributors/resellers

OEM & ODM
Our company has a strong research and development team in product design and manufacturing. The company specializes in products : VoIP phone,VoIP gateway ATA,gsm cell phone,USB phone,IP camera. Of the existing companies which provide a full range of products OEM/ODM services. Provide "professional services and cost-effective products" is our commitment to customers.